Shipping Policy

Shipping Policy

At zopcart.store, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how deliveries are handled.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, processing may be slightly delayed. In such cases, we will notify you via email.

2. Shipping Locations

We currently ship across India.

At this time, international shipping is not available.

3. Shipping Methods

Orders are shipped using reliable third-party courier partners to ensure safe and timely delivery.

The courier partner is assigned automatically based on your delivery location.

4. Estimated Delivery Time

Delivery timelines vary by location:

Metro cities: [3-5 BUSINESS DAYS]

Non-metro / remote areas: [5-7 BUSINESS DAYS]

Please note that delivery times are estimates and may vary due to external factors.

5. Shipping Charges

Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.

Shipping Cost: [ Free Shipping ]

Any promotional free-shipping offers will be mentioned on the product or checkout page.

6. Order Tracking

Once your order is shipped, you will receive:

A confirmation email

Tracking details via email or SMS

You can also track your order using the Track Order page on our website.

7. Delivery Delays

Delivery delays may occur due to:

Weather conditions

Courier partner delays

Incorrect or incomplete address provided by the customer

zopcart.store is not responsible for delays caused by courier partners once the order has been dispatched.

8. Incorrect Address or Failed Delivery

If an order cannot be delivered due to an incorrect address or multiple failed delivery attempts, the order may be returned to us.

Re-shipping charges may apply in such cases.

9. Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

Please do not accept the delivery

Contact us immediately at zopcart.in@gmail.com

Claims must be reported within 24 hours of delivery for timely resolution.

10. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: zopcart.in@gmail.com

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