Shipping Policy
Shipping Policy
At zopcart.store, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how deliveries are handled.
1. Order Processing Time
All orders are processed within [PROCESSING TIME] after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we experience a high volume of orders, processing may be slightly delayed. In such cases, we will notify you via email.
2. Shipping Locations
We currently ship across India.
At this time, international shipping is not available.
3. Shipping Methods
Orders are shipped using reliable third-party courier partners to ensure safe and timely delivery.
The courier partner is assigned automatically based on your delivery location.
4. Estimated Delivery Time
Delivery timelines vary by location:
Metro cities: [3-5 BUSINESS DAYS]
Non-metro / remote areas: [5-7 BUSINESS DAYS]
Please note that delivery times are estimates and may vary due to external factors.
5. Shipping Charges
Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.
Shipping Cost: [ Free Shipping ]
Any promotional free-shipping offers will be mentioned on the product or checkout page.
6. Order Tracking
Once your order is shipped, you will receive:
A confirmation email
Tracking details via email or SMS
You can also track your order using the Track Order page on our website.
7. Delivery Delays
Delivery delays may occur due to:
Weather conditions
Courier partner delays
Incorrect or incomplete address provided by the customer
zopcart.store is not responsible for delays caused by courier partners once the order has been dispatched.
8. Incorrect Address or Failed Delivery
If an order cannot be delivered due to an incorrect address or multiple failed delivery attempts, the order may be returned to us.
Re-shipping charges may apply in such cases.
9. Damaged or Missing Packages
If your package arrives damaged or appears tampered with:
Please do not accept the delivery
Contact us immediately at zopcart.in@gmail.com
Claims must be reported within 24 hours of delivery for timely resolution.
10. Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: zopcart.in@gmail.com
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